Shipping policy

At [zivlo.online], we aim to deliver your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, shipping, and delivery.

1. Shipping Methods

We offer reliable shipping through trusted courier partners across India.

Available shipping options may include:

Standard Shipping

Express Shipping (if applicable)

Shipping methods available will be shown at checkout based on your location.

2. Order Processing Time

All orders are processed within [PROCESSING TIME] after confirmation.

Orders are processed on business days only (excluding weekends and public holidays)

Orders placed after business hours may be processed the next working day

3. Delivery Timeframes

Once shipped, orders are typically delivered within [X-X BUSINESS DAYS], depending on your location.

Metro cities: Faster delivery

Non-metro/rural areas: May take slightly longer

Please note that delivery timelines are estimates and not guaranteed.

4. Shipping Costs

Shipping charges are calculated at checkout.

Standard shipping: [SHIPPING COST]

Free shipping may be available on select orders or above a certain order value

All applicable shipping fees will be clearly displayed before payment.

5. Tracking Information

Once your order is shipped:

You will receive a confirmation email/SMS with a tracking number

You can track your order status in real-time using the provided link

If you do not receive tracking details, please contact us at [EMAIL ADDRESS].

6. Delivery Issues & Delays

While we strive for timely delivery, delays may occur due to:

Weather conditions

Logistics or courier issues

High demand or sale periods

Incorrect shipping details provided by the customer

Important:

Please ensure your address and contact details are accurate

We are not responsible for delays caused by incorrect information

If your order is significantly delayed, please contact us and we will assist you.

7. International Shipping (If Applicable)

We may offer international shipping to selected countries.

Delivery time: [X-X BUSINESS DAYS] (varies by location)

Shipping fees: Calculated at checkout

Customers are responsible for any customs duties or import taxes